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First Aid Courses

Member of the Association of First Aiders First Aid training in partnership with PATA ITC First

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01452 723150
07855 473751
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2ndChance First Aid’s Privacy Notice

*Full Data Protection and Privacy Policy can be found here* 

2ndChance First Aid is committed to the fair and transparent processing of personal data and data security. This data protection/privacy policy sets out how we will manage the personal data, which you provide to us in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR). 

This policy contains important information about who we are, how and why we collect, store, use and share personal data and your rights in relation to your personal data. 

2ndChance First Aid is our trading name. Our address is 2ndChance First Aid, 25a Fieldcourt Gardens, Quedgeley, Gloucester, Gloucestershire, GL2 4UD.

For the purposes of the GDPR, 2ndChance First Aid is the ‘controller’ of the personal data you provide to us. 

If you have any queries about this Policy, the way in which 2nd Chance First Aid processes personal data, or about exercising any of your rights, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or write to Director, 2ndChance First Aid, 25a Fieldcourt Gardens, Quedgeley, Gloucester, Gloucestershire, GL2 4UD.

Personal data we collect 

We may collect and process the following personal data: 

Information provided to us, When you: 

  • Complete a form on our Website 
  • Book no a course
  • Contact us by phone, e-mail, or in writing 
  • Report a problem 
  • Sign up to our newsletter.

We may collect your name, e-mail address, postal address and telephone number. 

Information we collect about you 

If you visit our Website,, we may automatically collect the following information: 

  • Technical information, including the internet protocol (IP) address used to connect your computer 

to the Internet, login information, browser type and version, time zone setting, browser plug-in 

types and versions, operating system and platform; 

  • Information about your visit to our Website such as the products and/or services you searched for 

and view, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. 

Information we receive from other sources 

If you are a tutor, assessor, or learner, we may also receive information about you from your centre, training provider, or employer when they register to receive products and/or services from us. 

Information about other individuals 

If you provide information to us about any person other than yourself, such as employees or your suppliers, you must ensure that they have given their permission for you to disclose it to us, they understand how their information will be used, and for you to allow us to use it.

Sensitive personal information 

In certain limited cases, we may collect certain sensitive personal data from you (e.g. information about your racial or ethnic origin and physical or mental health). We will only do this on the basis of your consent. 

How 2ndChance First Aid uses your personal data 

Legitimate interests 

Where this is necessary for purposes, which are in our, or our Awarding Organisation (ITC First) legitimate interests. These interests are: 

  • Providing you with newsletters, surveys, information about our qualifications and events related to products and services offered by 2ndChance First Aid which may be of interest to you 
  • Communicating with you in relation to any problems, complaints, or disputes 
  • Improving the quality of experience when you interact with us and our products and/or services 

NOTE: All individuals have the right to object to the processing of your personal data on the basis of legitimate interests as set out below, under the heading Your rights. 

Contract performance 

We may use your personal data to fulfil a contract, or take steps linked to a contract: 

  • To provide the products and/or services to you i.e. qualifications 
  • To communicate with you in relation to the provision of the contracted products and services 
  • To provide you with admin support such as account creation, security, and responding to issues 
  • Provide you with industry or sector information, surveys, information about our qualifications and events, related to the products and/or services. 


Where you have given your express consent to receive marketing communications, we may use your personal data to send you newsletters, surveys, information about our awards and events related to products and services offered by 2ndChance First Aid which may be of interest to you, 

Where required by law: We may also process your personal data if required to by law, including responding to requests by government or law enforcement authorities, or for the prevention of crime or fraud. 

Who do we share your personal data with? 

We take all practical steps to ensure that 2ndChance First Aid staff protect your personal data and that they are aware of their information security obligations. Access to your personal data is limited to those who have a genuine operational need to know it. 

We may also share your personal data with legitimate professionals outside 2ndChance First Aid including: 

  • Legal and other professional advisers, consultants, and professional experts 
  • Service providers contracted to us in connection with provision of the products and services such as providers of IT services, Website services 
  • Law enforcement or other authorities if required by law. 
  • ITC First (Awarding Organisation)

How long does 2ndChance First Aid keep your personal data? 

Where there is an agreement between us, we will retain your personal data for the duration of the agreement, and for a period of five years following its termination or expiry, to ensure we are able to comply with any legal, audit and other regulatory requirements, or any orders from courts or competent authorities. 

Where you give consent to marketing communications, you can change your preferences or unsubscribe at any time by clicking the unsubscribe link in an email from us. 

Where we store your personal data and how we protect it 

We take appropriate steps to protect your personal data from loss or destruction. We also have a procedure in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. 

Unfortunately, the transmission of information via the Internet is not completely secure. However we will always strive to protect your personal data. We cannot guarantee the security of your personal data transmitted to our Website; any transmission is at the your own risk. Once we have received your personal data, we will use strict procedures and security features to prevent unauthorised access. 

Your rights

Under the GDPR, you have rights with respect to our use of your personal data: 

The Right to: 
Access  You have the right to request a copy of the personal data that we hold about you by contacting us at the email or postal address given below. All requests must be accompanied by information, which allows us to verify your identity (ID). We will respond to your request within one calendar month. Please note that there are exceptions to this right. We may be unable to make all information available to you if, for example, making the information available to you would reveal personal data about another person, if we are legally prevented from disclosing information, or if your request is excessive. 

We strive to keep your personal data accurate and complete. Please contact us using the contact details provided to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date. 

Erasure  You have the right to request the deletion of your personal data. Instances of erasure may include, personal data no longer necessary for the purposes for which they were collected, where your consent to processing is withdrawn, where there is no legitimate interest for us to continue to process your personal data, or your personal data has been processed unlawfully. 

In certain circumstances, you have the right to object to the processing of your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data. If you would like to object to the processing of your personal data, please contact us using the contact details provided below. 

Restrict processing  In certain circumstances, you have the right to request that we restrict the processing of your personal data. This right arises where, for example, you have objected to processing based on legitimate interests and we are considering whether there are any overriding legitimate interests, or the processing is unlawful and you elect that processing is restricted rather than deleted. 

Data portability 

In certain circumstances, you have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine- readable (electronic) format. 

For any request associated with the rights described above, please contact 2ndChance First Aid using the details below. 

NOTE: GDPR sets out exceptions to these rights. If we are unable to comply with your request due to an exception we will explain this to you in our response. 

Contact us 

If you have any queries about this Policy, the way in which 2ndChance First Aid processes personal data, or about exercising any of your rights, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.  or write to, Director, 2ndChance First Aid, 25a Fieldcourt Gardens, Quedgeley, Gloucester, Gloucestershire, GL2 4UD.


If you believe that your data protection rights may have been breached, please first contact 2nd Chance First Aid using the details above, however if we have been unable to resolve your concern, you may submit a complaint to the Information Commissioners Office. Please visit for more information. 

Associated Documents 

Changes to Policy 

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, any individuals concerned will be notified by e-mail. 

Course Overview

ITC Paediatic First Aid Annual Update for Childcare Practioners (3.5 Hours)

This course has been designed for those who work professionally with children under the age of puberty. Changes to the Statutory Framework for the Early Years Foundation Stage in March 2017, now state that: " Providers should consider whether Paediatric First Aiders need to undertake annual refresher training during any three year certification period, to help maintain basic skills and to keep up to date with any changes to Peadiatic First Aid procedures.

This course is primarily for those who work under the Ofsted/EYFS guidedance, and hold either the Emergency Paediatric or Full Paediatric First Aid qualification that is Ofsted/EYFS Compliant and is valid.

Please note this qualification does not replace the need to complete another Emergency Paediatric or Full Paediatirc First Aid qualification every 3 years. This course is just designed to compliment and update previous training.

If you aquire the Full Paediatric First Aid qualification look for the ITC Level 3 Award in Paediatric First Aid (RQF) qualification on our website.

Course Content

On completion of training, successful candidates should be able to: 

  • Administer first aid to a casualty who is unconscious (Child/Infant) including safe airway positions
  • Administer cardiopulmonary resuscitation (Child/Infant)
  • Correctly use an Automated External Defibrillator (AED) including following the voice prompts and correct pad placement
  • Administer first aid to a casualty who is choking (Child/Infant) 
  • Administer first aid to a casualty who is wounded and bleeding 
  • Administer first aid to a casualty who is suffering from shock 


Course Assessment

Assessment method:

  • Ongoing practical assessment by the course trainer/s throughout the duration of the course in a low stress enviroment.

Course Duration

3.5 hours 

Course Package

Minimum of 1 Trainer per 12 attendees.
Interactive hands on practical training.

One AED Training Unit per 2 attendees.
One CPR Training Manikin (Child/Infant) per attendee.
Qualification certificate valid for 12 months awarded by a nationally recognised Awarding Organisation (ITC First).  

Certification / Revalidation 

On successful completion of the course, attendees will be issued with the ITC Paediatic First Aid Annual Update Certificate valid for 12 months. 

Holders of this certificate will be required to either re-attend another Annual Update course after 12 months, or re-quility in Emergency Paediatric or Full Peadiatric First Aid, which ever comes sooner. 


On-site courses can be held at your own venue, starting from £250 for up to and including 12 attendees. 

* We are more than happy for you to invite up to 12 Parents/gaurdians to also attend the course at NO additional cost (no certification provided for Parents/Guardians).  

Individual places on our open courses held in the South West region start from as little as £25 per attendee.                                                                    


Great News About Paediatric First Aid Funding!

* Taken directly from website* 

The current arrangements with Switch for Paediatric First Aid training come to an end on 31 March 2015.  From 1 April Gloucestershire Local Authority will make a funding contribution towards the cost of Paediatric First Aid training for childminders and settings.  On completion of an appropriate EYFS compliant training settings may apply for payment of £60 per practitioner up to a maximum of 3 practitioners per setting.  To receive the funding contribution childminders and practitioners should email a scanned copy of their certificate which must be from a company providing EYFS compliant training. Payment will be made by BACs during the month following receipt of the certificate.

Please note this funding is subject to availability and is no guarantee of future funding.


Details of some of the providers running EYFS compliant Paediatric First Aid courses in Gloucestershire can be found on our Training opportunities webpage. This is provided for your information only and is not an endorsement of any course in particular. Several of these providers will also offer whole setting training; please contact them direct for further details.

2nd Chance First Aid is one of the EYFS compliant

Peadiatric First Aid providers so book now.



Follow these few simple steps to book online.


  • At the top of the home screen click on the "Available Courses" button.
  • Click on the "Calender Icon" next to the course you wish to book on.
  • Click the "Book Now" button on the top left hand corner of the course screen.
  • Then fill in the simple online booking form ensuring you fill in all fields with a *.
  • Choose and click on your the relevent payment option.
  • Click the "I Have Read and Agree To The Course Terms and Conditions" after Reading them.
  • Finally click the "Submit" button.
  • You will receive an email confirming your booking, which also contains your pre-course information (Please reply to this email to confirm you have received it).




Changes to legislation in effect from 1st October 2013
- how it impacts your business

On 28th November 2011, Professor Ragnar Löfstedt submitted a report called ‘Reclaiming Health and Safety for all’ – this was an independent review commissioned by the government on Health and Safety regulation and formed part of their plans to reform Britain’s health and safety system.

Following this report the decision to remove HSE approval has been accepted by Government and HSE – this will come into effect for every business on 1st October 2013.

The approval of Professor Löfsted’s report has led to a number of risk and evidence-based changes aimed to:

  • lesson  the regulatory  requirements on business where they do not lead to improved health and safety outcomes, and
  • remove pressures on business to go beyond what the regulations require, enabling   them to reclaim ownership of the management of health and safety.

The Good News

Greater flexibility – Training providers will no longer need to be approved by the HSE allowing businesses to choose a training provider suited to their particular workplace. 

Reduced Costs – Through being able to choose training providers, this increased flexibility may lead to a reduction in costs.

Which courses are affected by these changes?

Until Oct 13 HSE required accreditation for three work based first aid courses, these are

  • Emergency First Aid at Work (1 day course)
  • First Aid at Work (3 day course)
  • First Aid at Work Requalification (2 day course)

Is 2nd Chance First Aid approved and accredited to deliver First Aid Training?

 YES!!! 2nd Chance First Aid has been watching the First Aid environment since Professor Ragnar Löfstedt's report was published to ensure we where able to continue to deliver nationally recognised First Aid qualifications. We placed ourself as a training centre linked to an OFQUAL awarding body called ITC First Aid Ltd.

What does this mean?


This we are able to continue to offer old HSE approved courses, now under a new banner through OFQUAL and ITC First Aid Ltd.

  • ITC Level 2 Award in Emergency First Aid at Work RQF ( As old EFAW)
  • ITC Level 3 Award in First Aid at Work RQF (As old FAW)
  • ITC Level 3 Award in First Aid at Work RQFF (As old FAWR)

But it doesnt stop there as ITC First Aid Ltd have many more enviroment specific courses already registered on the RQF framework meaning more courses that are more closely tailored to workplace needs.




I would like to thank you for providing us with an absolutely first class first aid course. You had obviously done a great deal of research into the RFU recommendations and this, added to your own knowledge of the game of Rugby, enabled the course to be perfectly tailored to our needs.The recording forms you gave us are also a godsend in this day and age of litigation. We are all now confident we can go out on the pitch when the new season starts, ready to deal with anything!